Sunrise Discussions – Mon, August 8
8:00 a.m. – 8:45 a.m.
Ria Farrell Schalnat provides a general overview of the steps necessary in securing speech-technology-related patents. She also shares common pitfalls, tools for dealing with speech patents, and pending and resolved litigations in speech.
Presented by: Ria Schalnat
Sunrise Discussions – Mon, August 8
8:00 a.m. – 8:45 a.m.
A mashup is the combination of two or more services, typically through lightweight application programming interfaces (APIs). How can you create voice or speech-driven mashups that access various online services? What platforms are out there to help create voice/speech mashups? What web services can you include in a mashup? How can you combine voice with chat, SMS, mobile web, and more to deliver information to your callers in new and interesting ways?
Presented by: Dan York
Sunrise Discussions – Mon, August 8
8:00 a.m. – 8:45 a.m.
How do speaker biometrics work? Is speaker biometrics reliable? Can a tape recorder fool a speaker verification system? Can a professional mimic fool these systems? How do speaker biometrics compare with other biometrics? Where is speaker biometrics being used and why? Bring your own questions and answers and participate in what is expected to be an informative and intriguing discussion.
Presented by: Judith Markowitz
Sunrise Discussions – Mon, August 8
8:00 a.m. – 8:45 a.m.
Come and discuss why organizations hire consultants rather than outsource an activity or assign the activity in-house, as well as different types of consultants, what a consultant can do for your organization, consulting fees, and how to pick the best match for your organization. What is an independent consultant, and what does he bring to the table? Where do you look for a consultant that matches your goals?
Presented by: Richard L Hathaway
Monday Keynote – Mon, August 8
9:00 a.m. – 10:00 a.m.
The internet, mobile devices, and social media are having such a profound effect on the way people acquire and share information that it’s changing the course of history. From the latest U.S. presidential and congressional shifts to political unrest in the Middle East, an inescapable truth has emerged: People want to be heard and they want the governments and organizations that serve them to respond to their needs. Failing to do so, as recent events have shown, can inspire a severe backlash that threatens a change in leadership and government stability. Drawing on his extensive political experience and acumen, David Gergen will explain why this is happening and how businesses can avoid the mistakes of government leaders.
Presented by: David Gergen
Track A: Business Strategies – Mon, August 8
12:30 p.m. – 1:45 p.m.
Sunrise Discussions – Tue, August 9
8:00 a.m. – 8:45 a.m.
This interactive discussion focuses on today’s voice biometrics use cases. The group explores the benefits and best practices of various usage scenarios. This includes frequently asked questions surrounding established deployment and usage of voice biometrics within an organization.
Presented by: Valene Skerpac
Sunrise Discussions – Tue, August 9
8:00 a.m. – 8:45 a.m.
Mobile phones are far more pervasive in the developing world than traditiona computers, making voice-based services a natural choice for applications in these countries. However, creation of locally relevant voice applications is impeded in many places by a lack of knowledge and technology. Life-critica information and services are in limited supply, especially for those who need help the most. What should be done to bring voice technology to developing nations and assist them in using the technology wisely?
Presented by: Deborah Dahl
Sunrise Discussions – Tue, August 9
8:00 a.m. – 8:45 a.m.
The creation of multimodal user interfaces, blending GUI and VUI, presents unique challenges. Graphical and voice interaction designers have a wide experience in crafting user interfaces in their respective areas, but relatively little work has been done combining the two. What guidelines and heuristics from VUI design carry over to designing multimodal user interfaces? And what VUI guidelines don’t transfer well to multimodal user interfaces? What GUI and multimodal user interface (MUI) guidelines should voice designers be aware of? Join this discussion about new frontiers in the design of devices and applications.
Presented by: Phillip Hunter
Sunrise Discussions – Tue, August 9
8:00 a.m. – 8:45 a.m.
When explaining to people that you design user interfaces for voice applications for phones, they usually respond with, “Oh, I hate them” and list a series of complaints. How would you respond to these comments? What can be done to help people have a more positive expectation for speech self-service?
Presented by: Ahmed Bouzid