Archive for the ‘SpeechTEK Labs’ Category

Responding to the Voice of the Constituent/Customer

Monday, August 8th, 2011

Monday Keynote – Mon, August 8 
9:00 a.m. – 10:00 a.m.

The internet, mobile devices, and social media are having such a profound effect on the way people acquire and share information that it’s changing the course of history. From the latest U.S. presidential and congressional shifts to political unrest in the Middle East, an inescapable truth has emerged: People want to be heard and they want the governments and organizations that serve them to respond to their needs. Failing to do so, as recent events have shown, can inspire a severe backlash that threatens a change in leadership and government stability. Drawing on his extensive political experience and acumen, David Gergen will explain why this is happening and how businesses can avoid the mistakes of government leaders.

Presented by: David Gergen

Posted in Keynotes, SpeechTEK Labs, ST2011, Sunrise Discussions, Track A, Track B, Track C, Track D | Comments Off

LAB 1: Speech Application Development Tools

Monday, August 8th, 2011

SpeechTEK Labs – Mon, August 8 
10:15 a.m. – 12:30 p.m.

What tools are available for developing speech and multimodal applications on desktop and mobile devices? Developers at all skill levels can now select from a variety of competing and complementary tools for the entire development process, from initial testing through coding through final testing. Visit this lab session to see what’s available and to speak one-on-one with the tool developers.

Presented by: K.W.Bill Scholz

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Attendee Lunch

Monday, August 8th, 2011

Track A: Business Strategies – Mon, August 8 
12:30 p.m. – 1:45 p.m.

Posted in Keynotes, SpeechTEK Labs, ST2011, Sunrise Discussions, Track A, Track B, Track C, Track D | Comments Off

LAB 2: Analytics

Monday, August 8th, 2011

SpeechTEK Labs – Mon, August 8 
1:45 p.m. – 3:15 p.m.

Analytics is the process of obtaining an optimal or realistic decision based on various types of data. Observe analytic systems, including text-based analytics; voice-based analytics; analytic systems that examine structured data in databases; analytic systems that examine unstructured data in SMS, email, and social networks. Some systems actively monitor active dialogues, while others examine logs and historical data. Compare the strengths and weaknesses of each, and identify the systems appropriate for your enterprise.

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LAB 3: Voice Biometrics

Monday, August 8th, 2011

SpeechTEK Labs – Mon, August 8 
3:30 p.m. – 5:00 p.m.

Sample the latest commercially available speaker identification and verification (SIV) systems. Train SIV systems to recognize your voice and see how your voice can replace your password. Try to fool the SIV system by pretending to be someone else. Test-drive SIV applications, including time and attendance reporting using cell phones, electronic signatures to improve office workflow, reset user IDs, and more. Learn how SIV can be integrated into your applications.

Presented by: Judith Markowitz

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