C102: Driving Enterprise Success through Conversational Virtual Assistants

Track C: VIRTUAL ASSISTANTS – Monday 24 April 
11:15 – 12:00

In today’s digital age, customers expect immediate and accurate results, even when the request is phrased with natural language. By using artificial intelligence, virtual assistants can not only provide highly accurate responses and carry-out repetitive transactions, but also can change in context and respond accordingly. Conversational chatbot, complex requests today can easily be understood and broken into several steps to create a strong self-service experience

Presented by: Jordi Torras