B101: Achieving Digital Transformation Through Intelligent Virtual Assistance

Track B: DIGITAL TRANSFORMATION – Monday 24 April 
10:15 – 11:00

This session describes how to engage and guide clients through digital transformation. What are the costs, security implications, and other special considerations when designing virtual assistants? How can you architect a configurable and reusable virtual assistant pipeline using open source tools and APIs? How can you enhance virtual assistant intelligence with search, recommendation, and semantic technologies? See a live demonstration of an omni-channel digital campsite booking experience. The demo seamlessly moves from the Amazon Echo to a web-based chatbot and then to a mobile phone assistant.

Presented by: Sumeet Vij