SpeechTEK 2017 Speaker List

Jeff Adams Mary Alsayegh David Attwater Larry Baldwin Deepak Batheja Samrat Baul Homayoon Beigi David Bliss Jonathan Bloom Allyson Boudousquie Bernard Brafman Daniel C Burnett Jenny Burr Yishay Carmiel Raul Castanon-Martinez David Claiborn Jordan Cohen Reid Coleman Deborah Dahl Erik Delorey Advait Deshpande Cuong Do Eric Dolman Mike Dwyer Aaron Fisher Kristie Flenord Keri Fraser … Continue reading SpeechTEK 2017 Speaker List

Speeding to Success: Quantifying the Customer Experience

Welcome & Opening Keynote – Monday 24 April 08:45 – 09:45 How do you truly measure the quality of the customer experience you are delivering? How do you know you’re getting better? Amazon and Google know that the answers to these questions involve helping customers get stuff done as quickly as possible. Task completion gets you … Continue reading Speeding to Success: Quantifying the Customer Experience