Jeff Adams Mary Alsayegh David Attwater Larry Baldwin Deepak Batheja Samrat Baul Homayoon Beigi David Bliss Jonathan Bloom Allyson Boudousquie Bernard Brafman Daniel C Burnett Jenny Burr Yishay Carmiel Raul Castanon-Martinez David Claiborn Jordan Cohen Reid Coleman Deborah Dahl Erik Delorey Advait Deshpande Cuong Do Eric Dolman Mike Dwyer Aaron Fisher Kristie Flenord Keri Fraser … Continue reading SpeechTEK 2017 Speaker List
Track A: CONVERSATIONAL INTERFACES – Monday 24 April 15:15 – 16:00 Do-it-yourself IVR development promises complete control over the product, flexibility, consistency within the industry, and opportunity to create complex solutions that solve real-world problems without outsourcing development. In addition, organizations will have the in-house skills to maintain and improve the IVR system. Important aspects for … Continue reading A105: PANEL: Do-It-Yourself IVR?
Dave PellandGlobal Director, IVR PracticeGenesys Dave Pelland is the Global Director of the IVR Practice at Genesys. He has been designing, implementing and usability testing user interfaces for over 25 years. Starting with voice at Wildfire, a pioneer in virtual assistant technology, Dave has worked on a wide variety of applications from enterprise solutions to large-scale telecom … Continue reading Pelland, Dave